How do I get my mini-pins for the Pintober Special?
Each creator will send out their own mini-pins for the qualifying backers when they send out their rewards.
Last updated: September 27, 2024 14:45
What's the best way to contact you?
Any of my socials but the fastest response is by emailing me at [email protected].
Last updated: September 22, 2024 19:27
What if what I want isn't unlocked?
If not all pins and designs are unlocked, after the campaign I will set it up so people can pledge specifically to those designs. If enough people pledge to meet the cost of production, that item will be distributed to everyone who backed that item.
Last updated: September 22, 2024 19:27
Can I Make A Suggestion For A Ghost?
You can always suggest however it is not guaranteed to be made or unlocked unless you purchase a custom pin add-on or are at the Ghost Master Tier.
Last updated: September 22, 2024 19:28
Do you do commissions?
Yes I do, please email me for additional information.
Last updated: September 22, 2024 19:28
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.